Returns can be processed within 30 days of the original purchase date. Restocking fees of up to 15% may apply if items are returned in a condition other than they were sent. Refunds are given once returned products arrive back at our warehouse. Customers are responsible for return shipping on discretionary returns.
Free Shipping on orders over $50! If the items in your order which qualify for 'Free Shipping' total $50 or more, your order ships FREE! Offer valid only in the continental United States. Some restrictions apply.
Shipping Methods:
Choose from Free Shipping (on qualifying orders only) or Standard Shipping at checkout. Please allow up to 10 business days for delivery of orders with free shipping selected. Standard Shipping generally takes 2-5 business days. Orders shipping Standard may take additional time to reach destinations such as Alaska and Hawaii. Delivery time-frames are estimates only. Most orders ship within 1 business day of receipt. (For example, if you place an order on Monday, it will ship Tuesday. If you place an order on Friday, it will ship Monday).
International Shipping:
We currently ship only to the US and Canada. Shipments to Canada may be subject to additional duties, taxes, or fees, which are assessed and charged by Canadian governmental agencies and will be payable by the recipient. Airvana assumes no responsibility for any duties, fees, taxes, or other charges added after the time of shipment.
Handling and Processing Time:
Most orders ship the next business day after the order is placed. Up to 1 business day handling time is expected and this handling time does not count toward your total shipping time.
